Marvelous, Inc. (collectively, “Marvelous”, “we”, “us”, “our”) is in the business of providing a membership that gives you and your household a single place to arrange and coordinate care, together with the technology platform that supports it. Marvelous works with an independent medical practice and the licensed clinicians who practice through it, and those clinicians provide all clinical care. Marvelous does not itself provide clinical services. Marvelous is the creator of the Marvelous website located at trymarvelous.co (the “Website”) and other related websites and platforms (collectively, the “Platform”). The Marvelous Website and Platform including all relevant content, products, services, and functionality associated with the Website and Platform and any other affiliated software or application owned by Marvelous, Inc., are collectively referred to as the “Services.” We are committed to protecting your Personal Information (as defined below) and making sure you understand your rights related to our use and disclosure of such information while providing Services to you. Your access and use of the Platform, any part thereof, or anything associated therewith, including its content ("Content"), any products or services provided through the Platform or Website or otherwise by Marvelous, and any affiliated website, software or application owned or operated by Marvelous, are subject to this Privacy Policy (“Privacy Policy”) unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Terms of Use ("Terms of Use").
In keeping with this commitment, this Privacy Policy describes:
Personal Information that we receive from you when you interact with the Services
How we use and process the Personal Information that we receive
If and why Personal Information may be disclosed to third parties
Your choices regarding the collection and processing of your Personal Information
When you access the Services or send your Personal Information to us via email, text messages, or other electronic messages, you consent to receive communications from us, in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. If you don’t agree with this Privacy Policy, do not use our Services. By accessing or using our Services, you agree that you have read this Privacy Policy and you understand, and consent to be bound by, the terms and conditions herein. If you have not done so already, please also review our Terms of Use. The Terms of Use contain provisions that may limit our liability to you. If you are using the Services on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on such individual's behalf and that such individual acknowledges and agrees to the terms and conditions herein.
Healthcare Information
Marvelous is not itself a healthcare provider. Therefore, Marvelous may not have to comply with the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). However, depending on how you access or use the Platform, Marvelous may receive, maintain, use, and disclose certain health-related information on behalf of a healthcare provider, health plan, or other entity that is subject to HIPAA (a “Covered Entity”). In those circumstances, Marvelous may act as a business associate of the HIPAA Covered Entity and will process such information in accordance with HIPAA, applicable law, and the applicable business associate agreement (“BAA”) with that Covered Entity. Separately, California law imposes confidentiality obligations on a business that maintains medical information, and Marvelous handles the medical information it holds in accordance with those requirements and with the other state laws that protect medical records information (together with HIPAA where it applies, “Privacy Laws”).
If you receive healthcare services from the medical practice or from any other Covered Entity, that entity’s Notice of Privacy Practices (“NPP”) describes how it may use and disclose your protected health information and your rights under HIPAA. This Privacy Policy does not replace an NPP. A Covered Entity is responsible for providing individuals with an NPP as required by law.
Changes to this privacy policy and notifications
We reserve the right to amend this Privacy Policy at any time. We will notify you and/or require you to accept the updated Privacy Policy only if the supplemented, amended or otherwise modified Privacy Policy implements material changes from Marvelous's then-current Privacy Policy. It is your responsibility to carefully review this Privacy Policy each time you visit, access or use the Service.
Marvelous may provide you with notices, including those regarding changes to this Privacy Policy, using any reasonable means now known or hereafter developed, including by email, regular mail, SMS, MMS, text message, or postings on the Website or Platform. Such notices may not be received if you violate this Privacy Policy by accessing the Website or Platform in an unauthorized manner. You agree that you are deemed to have received any and all notices that would have been delivered had you accessed the Services in an authorized manner. We will not make retroactive changes that reduce your privacy rights unless we are legally required to do so. Your continued use of our Services after we make changes shall constitute your acceptance of those changes, so please check this Privacy Policy periodically for updates. The amended Privacy Policy supersedes all previous versions.
Information we collect about you
The Personal Information we collect depends on how you interact with us, the portions of the Service you use, and the choices you make. We receive and collect information that you directly submit to us or that we gather when you use our Services or interact with our advertising and applications on third-party websites and services, including:
Personal information such as your name, mailing address, telephone number, email address, demographic information (e.g., age, gender, ethnicity), payment information, communications via text and email, telephone and video calls with our concierge team and any recording or written summary of those calls where you have agreed to the recording, and third-party website, network, platform, server and/or application information, and other identifiers or commercial information you provide to us or that we collect in connection with your use of the Services.
Non-personal information such as IP addresses and device information, usage data, including information that is passively or automatically collected through cookies, your browser or device, or other services, and information from third parties, and information we create or generate; provided, however, that where applicable law treats such data as Personal Information, Sensitive Personal Information, or consumer health data, we will treat it in accordance with applicable law.
Inferences from other data we collect, including using automated means to generate information about your likely preferences or other characteristics. For example, we may infer your general geographic location (such as city, state, and country) based on your IP address. We may also collect information on your precise physical location, which may be provided by you or collected through the use of our Website, Platform, or other communication channels.
Personal information related to your health that we collect or infer in connection with providing, administering, improving, securing, and evaluating your eligibility for Services, including additional services, and for related business purposes such as fraud prevention, analytics, and compliance (“Healthcare Information”). To the extent required by applicable law, this category may also include “consumer health data” and the family and personal health history you or another member of your household provide during intake. In this Privacy Policy, we refer to all of the above as “Personal Information.”
Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if you have consented to such information collection.
When you are asked to provide Personal Information, you may decline, and you may use web browser or operating system controls to prevent certain types of automatic data collection. Some of the information identified above, including precise geolocation information and family and personal health history, and any recording or summary of a call in which health information is discussed, and biometric information, may be considered Sensitive Data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.
Cookies and Other Data Collection Tools
Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information, as well. This allows the web server to recognize your browser over time, each time it connects to that web server.
Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. We may also include web beacons in our email messages or newsletters to tell us if you open and act on them.
Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics and advertising partners to access these mobile IDs.
How do we and our partners use cookies and similar technologies?
We, and our analytics and advertising partners, use these technologies in our websites, apps, and online services to collect personal data (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services, including personal data about your online activities over time and across different websites or online services. This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the data we collect or infer with third parties for these purposes, subject to applicable law and your consent and opt-out rights.
What controls are available?
Cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org.
Global Privacy Control. Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control that is recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.
Do Not Track. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit indicating you do not wish to be tracked. Unlike the GPC described above, there is not a common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.
Mobile advertising ID controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.
Email web beacons. Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images.
Except for the automated controls described above, if you send us a request to exercise your rights or these choices, to the extent permitted by applicable law, we may decline requests in certain cases. For example, we may decline requests where granting the request would be prohibited by law, could adversely affect the privacy or other rights of another person, would reveal a trade secret or other confidential information, or would interfere with a legal or business obligation that requires retention or use of the data. Further, we may decline a request where we are unable to authenticate you as the person to whom the data relates, if the request is unreasonable or excessive, or where otherwise permitted by applicable law.
How we use your Personal Information
Marvelous processes your Personal Information for legitimate business purposes, the fulfillment of our services to you, compliance with our legal obligations, and/or your consent. We use Personal Information to:
fulfill the reason for which you shared such information. For example, if you enter your payment information, we will use it to process a payment;
provide you with information, products, or services you request. For example, if you elect to receive healthcare services, we may share your Personal Information with the Practice or with a laboratory;
communicate with you about and manage your account;
understand you and your preferences to enhance your experience and enjoyment using our services;
properly store and track your data within our system;
determine your eligibility for the products and services available through the Services, including confirming your location;
respond to lawful requests from public and government authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings and court orders;
protect our rights, privacy, safety, or property, and/or that of you or others by providing proper notices, pursuing available legal remedies, and acting to limit our damages;
manage and improve our operations, the Services, including the development of additional functionality;
record a call with our concierge team where you have agreed to the recording, and prepare and send you a written summary of it;
evaluate the quality of service you receive, identify usage trends, conduct research, and improve your experience;
develop, test, add to, or improve the Services and content, features and/or products or services offered via the Service, and identify or create new products or services;
keep our Services safe and secure;
send you information about changes to our terms, conditions, and policies;
carry out our obligations and enforce our rights arising from any contracts entered into between users and us, including for collection of payments;
provide you with email alerts, event registrations, and other notices concerning our products or services, or events or news, that may be of interest to you; and
testing, research, analysis and product development.
In some states, we may be required to obtain your consent prior to collecting and using certain sensitive Personal Information that constitutes Healthcare Information. See the “Your Rights” section, below.
You access clinical care through an independent medical practice and the licensed clinicians who practice through it (collectively, the “Practice”). The Practice may be or may become subject to HIPAA. If the Practice relies on us to support its delivery of services to you (for example, to provide electronic medical record storage or administrative support), and it discloses your Healthcare Information to us for that purpose, we will only use and disclose such information in accordance with applicable Privacy Laws.
We may de-identify your information and use, create and sell such de-identified information for any business or other purpose not prohibited by applicable law.
We may use your Personal Information to contact you with offers, promotions, and other marketing communications. We may also use cookies to provide relevant advertising or other communications or services. You may opt out of receiving these messages at any time by following the unsubscribe link within the applicable message or by contacting us at hello@marvelous.health.
Text Messaging and Calls
By opting to use the Services provided by Marvelous, you consent to receive SMS (text) messages and phone calls from Marvelous, its affiliates, and its partners pertaining to your account, services you have requested, and your interaction with Marvelous's Services. These messages may include, but are not limited to, appointment reminders, updates on services, promotional offers, and information relevant to your account and services.
You acknowledge and agree that:
A call with our concierge team is recorded only where everyone on the call has agreed to the recording at the start of it, and you may take part without being recorded;
You are the owner of the mobile device you used in order to initiate the SMS Enrollment and that you are authorized to consent to receive and pay for messages at that number;
SMS messages may be sent using automated technology;
You do not have to consent to receive SMS messages as a condition of purchasing any goods or services;
Standard message and data rates may apply to any SMS messages sent or received;
The frequency of messages varies – you may receive messages periodically based on your interaction with Marvelous's Services; and
Marvelous shall not be liable for delayed or undelivered messages.
To opt out of text messages at any time, reply STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE or OPTOUT to any message you receive, or reply in your own words telling us to stop. We will treat any reasonable expression of your wish to stop as a valid request, whatever words you use. Upon receiving your request, we will send you a confirmation message and cease sending you text messages. For assistance or more information, reply HELP. You may also contact us at hello@marvelous.health. Opting out of text messages does not end your membership, and we may still contact you by other means about your account and your care.
If you are experiencing any issues with Marvelous’s text messaging or email services, or if you have any concerns about sending or receiving any sensitive information through text or email, please contact us directly at hello@marvelous.health. If you have questions specific to your text or data plan, please contact your wireless provider.
Advertising and Marketing Analytics and Opting Out
We may use the following analytics program(s) to collect information about you and your behaviors as a consumer. To learn more about the analytics program(s) and how you can opt out of information sharing, see below.
Facebook: (1) Privacy Policy; (2) Opt Out Settings.
Google Analytics: (1) Privacy Policy; (2) Opt Out Settings.
You can also use third party opt-out controls such as NAI and DAA.
Disclosure of your Personal Information
We do not sell, share, or otherwise disclose your Personal Information for reasons other than those described in this Privacy Policy.
We may disclose your Personal Information to a few third parties, including:
the Practice and the clinicians who provide your care;
our parent company, subsidiaries and affiliates;
the third-party service providers, contractors, subcontractors, and business associates we use to support our business (e.g., laboratory and diagnostic service providers, payment processors, cloud hosting and data storage providers, communications providers, including those that carry and store our calls, text messages and call recordings, and pharmacies);
law enforcement or government agencies in order to protect the security, safety, and rights of our users and ourselves or when we believe that doing so is necessary to comply with applicable law or respond to valid legal process
marketing and advertising partners, including marketing analytics vendors, in compliance with applicable law; and
to any company we might merge with or acquire, or that acquires us, or in the event of structural change of our company of any form (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding).
We may also disclose, without restriction, aggregated information about our users and information that does not identify any individual user. Our continued use of aggregated and de-identified data will comply with applicable law.
Third Party Cookies
Some cookies on our Website are placed by third parties, such as analytics providers, advertising networks, and social media platforms. These third parties may collect information about your online activities over time and across different websites. We do not control these third party cookies, and their use is governed by the privacy policies of the respective third parties.
Third parties that may place cookies on our Website include:
Google (Analytics and Ads). Google uses information to provide better services to its users. According to Google’s Privacy Policy, this includes basic things like which language you speak, to more complex things like which ads you’ll find most useful or which YouTube videos you might like. Google also uses information to maintain and improve its services, develop new services, provide personalized services including content and ads, and to protect Google, its users, and the public. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt out Browser Add on for your web browser: https://tools.google.com/dlpage/gaoptout.
Meta/Facebook. Meta uses information to provide a personalized experience to you, including ads and other purposes. According to Meta’s Privacy Policy, those other purposes might include personalizing and improving Meta’s products, promoting safety, security, and integrity, providing measurement, analytics, and business services, communicating with you, and researching and innovating for social good. According to Meta’s Privacy Policy, Meta does not “sell any of your information to anyone,” but may share your information with other parties that Meta requires to follow its rules governing the use and disclosure of the information Meta provides. The Privacy Policy also provides information on how you can view and manage your information including your ad preferences. You can also visit Meta’s Privacy Rights page to learn more, including how to opt out of targeted advertising.
Your Rights
You can access, review and update or change your account information through our Services. If you have any questions about how to access other Personal Information, or if you would like to correct or delete any Personal Information we collect and maintain, please contact us at hello@marvelous.health. We will accommodate requests as required by law. Otherwise, we will retain a record of your request, and your Personal Information will be maintained in accordance with this Privacy Policy and our data retention and deletion policies (“Retention Policies”).
For Residents of California ONLY:
Right to Know
You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information. Note that we have provided much of this information in this Privacy Policy. You may make such a “request to know” by emailing us at hello@marvelous.health.
Right to Opt-Out
You have the right to opt out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling. You may exercise this right at any time by using our universal opt-out mechanism, or by following the 'Do Not Sell or Share My Information' link at the bottom of our website and in our mobile settings. These options are designed to be clear, conspicuous, and accessible to all users.
You may submit a request to opt out of the processing of your Healthcare Information by contacting us at hello@marvelous.health with the subject line "Healthcare Data Opt-Out."
Consent and Opt-In for Processing Personal Information
Where required, we will request your explicit opt-in consent to process Personal Information. You may revoke this consent at any time by contacting us at hello@marvelous.health with the subject line "Personal Information Opt-Out."
Your Rights to Access, Correction, Deletion, and Data Portability
You have the right to: (1) confirm whether we are processing your Personal Information, (2) access that data, (3) correct inaccuracies, (4) delete your Personal Information, (5) receive your Personal Information in a portable, technically feasible format, and (6) appeal our decision regarding your rights request or opt out. Requests, including an appeal of a decision regarding a consumer rights request, can be made by contacting us at hello@marvelous.health.
Your Rights re: Disclosure of Personal Information to Third Parties
You may request a list of the categories of third parties with whom we share your Personal Information by contacting us at hello@marvelous.health.
Right to Limitation
CALIFORNIA RESIDENTS ONLY: You have the right to request restrictions on the processing of your Personal Information. This includes the right to limit the use and disclosure of your Personal Information to that which is necessary for the provision of our services, compliance with legal obligations, or as otherwise permitted by law. To exercise this right, please contact us at hello@marvelous.health with the subject line "California Right to Limitation." We will evaluate your request and comply as required by applicable law.
Right to Non-discrimination
CALIFORNIA RESIDENTS ONLY: We are committed to ensuring that you do not face discrimination for exercising any of your rights under the California Consumer Privacy Act (“CCPA”). This means that, unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
If you have questions about your rights or how we comply with these requirements, please contact us at hello@marvelous.health.
Responding to Your Requests
We will respond to your request to exercise these rights within 45 days. In some cases, we may require up to an additional 45 days to respond, depending on the complexity and number of requests. You will be notified if we require more time.
Verification of Rights Requests
To ensure secure handling of your data rights requests, we require that all requests be submitted from the email address associated with your account. This helps verify your identity and protect your information.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under this section. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
How we keep your Personal Information secure
We retain Personal Information as long as it is necessary and relevant for our operations. We also retain Personal Information from closed accounts to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce our Terms of Use, collect any fees owed, and take other actions permitted by law. After it is no longer necessary for us to retain information, we dispose of it according to our Data Retention Policies.
We strive to use industry-standard data collection, storage, and processing practices and security measures to protect against any unauthorized access to, accidental loss of, or disclosure of your information. These safeguards may vary based on the sensitivity of the information that we collect and store.
Remember, no security method or combination of methods is foolproof. We will always do our best and will work with third-party service providers that strive to do the same, but we cannot warrant or guarantee the absolute security of any Personal Information that may be transmitted to or from our Services. There is no guarantee that Personal Information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Therefore, any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services or your computer or mobile device.
We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. You are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of our Services. To protect you and your data, we may suspend your use of any of the Services without notice, pending an investigation, if any breach of security is suspected. If you have reason to believe that the security of your Account has been compromised, please notify us immediately at hello@marvelous.health.
Please note that we will never send you an email requesting confidential information, such as account numbers, usernames, passwords, or Social Security Numbers.
In the event of a data or security breach, we will take the following actions: (i) promptly investigate the security incident, validate the root cause, and, where applicable, remediate any vulnerabilities within our control which may have given rise to the security incident; (ii) comply with laws and regulations directly applicable to us in connection with such security incident; (iii) as applicable, cooperate with any affected user in accordance with the terms of our contract with such user; and (iv) document and record actions taken by us in connection with the security incident; and (v) conduct a post-incident review of the circumstances related to the incident and actions/recommendations taken to prevent similar security incidents in the future. We will notify you of any data or security breaches as required by and in accordance with applicable law.
Data Retention
We may retain your Personal Information for as long as necessary for our business purposes, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. We reserve the right to retain and use your information as necessary to provide our Services and fulfill our business operations. We may dispose of or delete any such information at our discretion, subject to any other agreement you may have with us or as required by applicable law.
Call recordings are kept for 1 year and are then deleted. A written summary of a call is kept with the rest of your account information. Where a recording or summary forms part of the record the Practice holds, the Practice keeps it under its own policies.
Similarly, the Practice may retain your Personal Information for periods it deems necessary for its operational purposes, to comply with its legal obligations, to resolve disputes, and to enforce its agreements. The Practice may dispose of or delete your information in accordance with its own retention policies, except as otherwise outlined in any agreements you have with it or as required by law.
Links to other sites
Our Services may contain links to third-party websites, services, applications, or other resources not operated by us (“Third Party Services”). Any information you provide to these parties is not subject to the terms of this Privacy Policy. It is your responsibility to review these policies, as they govern how these third parties handle your Personal Information, including the duration for which it is retained and the conditions under which it may be disposed of or deleted.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any Third-Party Service, including any third party operating a website or service to which the Services link. The inclusion of a link on the Services does not imply our endorsement of the linked site or service. Personal Information collected by the Practice, and by any laboratory or other provider involved in your care, is subject to those providers’ own notices of privacy practices or other data privacy notices. Copies are available on request.
We are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn, Apple, Google, Microsoft, or any other app developer, app provider, social media platform, operating system provider, wireless service provider, or device manufacturer, including any Personal Information you disclose to other organizations through our Website, Platform, or social media pages.
Children and members under the age of 18
The Website and Platform are intended to support the care of members of a household, including individuals under the age of 18 (collectively, “Minors”), and their parents or guardians. A parent or guardian enrolls a Minor and agrees to this Privacy Policy on the Minor’s behalf. Where Personal Information of a Minor is provided, including Healthcare Information, that information is collected, used, and processed in accordance with applicable law, including the Children’s Online Privacy Protection Act (“COPPA”) and applicable healthcare privacy laws. California law allows a member under 18 to consent to certain care on their own. Where that happens, the Practice holds the records of that care separately, and those records are not made available through a parent or guardian’s account. If you are a parent or guardian and believe that your child’s Personal Information has been collected without appropriate consent, please contact us at hello@marvelous.health.
Opt-out and unsubscribe
We may send communications, including emails, to you using your Personal Information. You may opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. However, even if you opt out, we may still send you communications necessary to provide ongoing services you request from us.
We will only send you offers, promotions and other marketing communications if you have expressly agreed to receive those types of messages. If you agree to receive these communications, but later change your mind and wish to opt-out of receiving offers, promotions, and other marketing communications, you may do so by emailing hello@marvelous.health.
Jurisdiction and cross-border transfer
The Services may only be used within California as described in our Terms of Use. Accordingly, this Privacy Policy, and our collection, use, and disclosure of your information, is governed by U.S. law.
Contacting us
If you’d like to receive additional information about our privacy practices, have questions, or would like to make a request, you may contact us at the below addresses.
Marvelous, Inc.
722 California Ave., Venice, CA 90291